Frequently asked questions
Who can participate?
Anyone can participate, regardless of age, so long as a parent or guardian completes the waiver. We request that you consult with your doctor if you believe you have any medical issues that may impact your participation in the event.
Do I need to track, verify, or send in my time?
NO! Our events are non-competitive in nature, so everything is on the honor system.
What happens to the money from my entry fee?
At least 40% of the money from your entry fee goes directly to the charity or non-profit hosting the event. The rest of the money is used to cover expenses (including cost of the medals, shipping, staff salaries, and other fixed costs of RunningTogether LLC). We say "at least" because that 40% is protected and garaunteed to go to the host. We work hard to keep all of our costs down to increase this percentage as high as we can to support our partners!
What do I get for my entry fee?
The majority of your entry fee goes directly to the charity or non-profit hosting the event. You will also receive a finishers medal and letter of appreciation from the event host.
When will I get my medal?
Medals will be sent at the times designated in the Event Description. You can expect them to arrive a few days after the date listed.
I'm still waiting on my medal... what should I do?
Please use the Contact Us page to let us know of your situation, and we will work with you until it is resolved.
I have a different question that isn't on here... what should I do?
Please use the Contact Us page to let us know how we can help!